Remote Work, Coloradans Need Not Apply | The Wiglaf JournalColorado’s Equal Pay for Equal Work Act came into effect in January 2021. It aims to increase workplace transparency by requiring, among…Jun 17, 2021Jun 17, 2021
What Does Pricing Tell Us About What Happened to Texas’s Power Grid?A series of major winter storms in February led to a crisis for Texas’s electrical power system. In short, the system failed to produce…Mar 19, 2021Mar 19, 2021
How to Build Career-Agnostic SkillsI pulled down this mug the other day and gave it a good look for the first time in years. It’s a souvenir from my first undergraduate…Feb 19, 2021Feb 19, 2021
Can You Identify Your Best Customers?This question has been on my mind since the untimely passing of Tony Hsieh at the age of 46. Most famous for helming shoe retailer Zappos…Dec 18, 2020Dec 18, 2020
How Should I Think About Behavioral Pricing?Steven Levitt, Professor of Economics at the University of Chicago, along with journalist Stephen J. Dubner, is most well-known for his…Nov 20, 2020Nov 20, 2020
Creating Impact in Denver | The Wiglaf JournalI recently completed Impact Denver (ID), a nine-month study in leadership, civic engagement, and the local business community. A program…Oct 15, 2020Oct 15, 2020
What Skills and Training Do Pricing Professionals Need?When it comes to defining the role of pricing, it can be complicated. Pricing can mean various things in various industries and companies…Sep 15, 2020Sep 15, 2020
Visualizing Price ChangesI came across the following visualization from a pricing leader on LinkedIn. Its purpose is to show how a product’s gross profit (GP%) and…Sep 15, 2020Sep 15, 2020
Price Gouging BluesMy colleague, Nathan L. Phipps, wrote an excellent overview of price gouging with regards to the COVID-19 pandemic. I tasked myself with…Jun 24, 2020Jun 24, 2020
Does Spotify Deserve to be a Punching Bag?Spotify, the global leader in music streaming, could boast 271 million active users at the end of 2019, dwarfing competition from the…Jun 24, 2020Jun 24, 2020
Does Dynamic Pricing Hurt Customers?If you’ve ever used a ride hailing app, chances are that at some point you’ve experienced a higher than expected fee. Surge pricing is…Jun 24, 2020Jun 24, 2020
How We’re Managing the CrisisWe are certainly cursed to live in interesting times. While individuals, families, communities, and governments struggle to adjust to the…Apr 21, 2020Apr 21, 2020
Be Effective Before Being EfficientBusinesspeople are obsessed with efficiency. They want to know how to increase their throughput and productivity. Yet, too many executives…Apr 21, 2020Apr 21, 2020
How to Raise PricesI recently fielded a question from a former client who was looking for advice on how to raise the price of a certain product. Preparing to…Jan 14, 2020Jan 14, 2020
In Defense of MeetingsThe forward-thinking business world is united in the belief that meetings, by and large, are simply bad ideas. Bad meetings are the…Nov 4, 2019Nov 4, 2019
What I (Re)Learned from Writing a BookMy book, The New Invisible Hand: Five Revolutions in the Digital Economy, has been out for a few months, and I’ve been floored with the…Sep 11, 2019Sep 11, 2019
Published inThe New Invisible HandThe New Invisible HandJames R. Schlesinger, economist and senior public official, opined, speaking as the U.S. government: “We have only two modes — complacency…Sep 4, 2019Sep 4, 2019
Published inThe New Invisible HandThinking Carefully About TransparencyIn 2016, I received an email from an Irish entrepreneur who had read a piece I wrote about price and pricing transparency. This…Aug 26, 2019Aug 26, 2019
Published inThe New Invisible HandWill Blockchain Kill Middlemen?It is easy with hindsight to see how Bill Gates and others’ predictions of an intermediary-less digital economy were misguided. If…Aug 19, 20191Aug 19, 20191